Shipping Policy
Thank you for choosing Bellona. We want to ensure a seamless and satisfactory shopping experience, including reliable shipping and delivery of your furniture items. Please take a moment to review our shipping policy:
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Shipping and Handling Time:
- Our standard handling time is 2 to 3 business days, during which we carefully prepare your order for shipment.
- Please note that this processing time is in addition to the transit time mentioned below.
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Transit Time:
- The estimated transit time for furniture delivery is 2 to 3 weeks.
- This timeframe may vary depending on the destination and any unforeseen circumstances that may arise during shipping.
- We work diligently with trusted shipping partners to ensure your orders are delivered in a timely manner.
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Delivery and Inspection:
- Upon receiving your furniture item(s), we advise you to thoroughly inspect them for any damages or defects before signing the Bill of Lading (BOL).
- If you notice any issues, please document them with clear photos and contact our customer service team within 48 hours of delivery.
- We will promptly assist you in resolving any shipping or product concerns.
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Contact Information:
- For any questions or concerns regarding shipping, you can reach our customer service team at 973-357-1115 during our business hours.
- You can also contact us via email at orders@bellonausa.com, and we will respond to your inquiry as soon as possible.
Please note the following additional information:
- Our shipping policy applies to orders within the United States.
- Some remote areas may have extended delivery times.
- In the case of delayed shipments or unforeseen circumstances, we will provide updates and assistance to the best of our ability.
We appreciate your understanding and cooperation regarding our shipping policy. We strive to deliver your furniture items safely and efficiently to ensure your complete satisfaction.
Thank you for choosing Bellona!
